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Xiaomi Consumer Finance · Fintech · Product definition

From funding partner to product owner

Xiaomi used to be the money behind someone else's lending product on Baidu. I led the design and launch of the model where Xiaomi became the product itself — and it grew into one of the company's largest businesses.

Role
Business Planning Manager — led product & business definition
Worked with
Product, Risk, Finance, Legal, Baidu
When
2023 — 2025
Outcome
~30% of company assets · 23% of total profit
01 — Context

In the original partnership, the product was Baidu's. Baidu acquired the users, screened the borrowers and passed only the borrowing demand to Xiaomi. Xiaomi supplied the capital and earned a fixed return — with no say in who the customers were, how they were selected or how risk was managed.

The new model flipped that. The customer still met the product inside Baidu's ecosystem, but the financial product underneath was Xiaomi's: our terms, our underwriting decision, our money, our economics.

02 — The system

The hard part wasn't the lending terms. It was deciding who owns each step of a journey that crosses two companies' systems — then defining the transaction, fund and data flows that make it run.

1 · Acquire
2 · Screen
3 · Underwrite
4 · Disburse
5 · Repay
Baidu
Lending entry inside Baidu; user starts here
Initial screen; passes identity data
Customer repays via Baidu entry
Xiaomi
Entry-point performance tracking & preliminary segment
Own identity verification; credit data with consent
Formal risk decision & product terms
Funds & disburses the loan
Settlement routed from Baidu to Xiaomi
Xiaomi-owned coreXiaomi, newly activeBaidu
03 — My role

I led the product and business definition from concept through launch, working with our Product team and Baidu on the core structure:

  • →The end-to-end customer journey across both platforms
  • →Transaction, fund and data flows, and the key lending terms
  • →Product economics and acquisition logic, with risk inputs folded into commercial decisions
  • →Cross-functional alignment through approval and launch

Xiaomi Risk owned detailed credit policy; I integrated its inputs into product and launch decisions.

04 — Key decisions
Thin margin, high volume
The product targeted a relatively lower-risk segment, so we priced for scale rather than per-loan margin.
Treat entry points as signal
Instead of accepting whatever traffic arrived, we tracked conversion by Baidu entry point. Where users came in became an early segment — never a replacement for underwriting, but a first layer.
Differentiate by segment
Stronger-risk customers could get lower pricing, longer tenors and larger amounts; higher-urgency, higher-risk customers got shorter tenors and higher pricing.
Fix the funnel, not the copy
Copy was regulation-constrained, so we optimized where it moved: step-level drop-off diagnosis and entry placement and prominence.
05 — Outcome
~30%
of Xiaomi Consumer Finance's assets
23%
of total profit — a core acquisition channel
06 — What it shows

The shift wasn't "launching with Baidu." It was taking ownership of a product that runs across someone else's platform — and designing the ownership lines so it could actually operate at scale.

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